Extra-EU Terms of Use

Welcome to the website www.bogliolimilano.live of Boglioli S.p.A., an Italian company with legal headquarters at Via Brescia n. 47, Gambara (BS), Italy VAT IT00. P.IVA 00564580983. These Terms of Use govern access to and use of the Website. Access to and use of the Website, as well as the purchase of products on www.bogliolimilano.live, presuppose the reading, knowledge, and acceptance of these Terms of Use.

 

If you need assistance, please visit the Customer Service area. You can find information regarding orders and shipments, refunds and returns of products purchased on www.bogliolimilano.live, the Website registration form, suggestions and other general information about the services provided by www.bogliolimilano.live. You can contact us via email at: customercare@bogliolimilano.live.

 

For any other legal information, please consult the Returns and Refunds and Privacy Policy sections on bogliolimilano.live. Boglioli S.p.A. may modify or simply update, in whole or in part, these Terms of Use. The modifications and updates to the Terms of Use will be notified to users on the Homepage of bogliolimilano.live as soon as they are adopted and will be binding as soon as they are published on the Website in this same section. The modifications do not apply to orders already placed before their publication, which remain governed by the Terms in force at the time of the order.

 

Therefore, please regularly access this section to check for the publication of the most recent and updated Terms of Use. If you do not agree, in whole or in part, with the Terms of Use of bogliolimilano.live, please do not use our website.

Access to and use of www.bogliolimilano.live, including the viewing of web pages, communication with Boglioli S.p.A., the ability to download product information and the purchase of products on the Website, constitute activities carried out by users exclusively for personal use unrelated to any commercial, entrepreneurial, or professional activity. The user will be solely and exclusively responsible for the use of the Website and its contents. Boglioli S.p.A. cannot be held responsible for the use of the website and its contents by any of its users that does not comply with applicable laws, without prejudice to the Seller's responsibility within the imperative limits provided for by law and consumer protection regulations. In particular, the user will be solely responsible for communicating incorrect, false, or third-party data, without their consent, as well as for the incorrect use of the same.

 

Finally, since all material will be downloaded or otherwise obtained through the use of the service at the user's choice and risk, any responsibility for any damage to computer systems or loss of data resulting from download operations rests with the user and cannot be attributed to Boglioli S.p.A., which disclaims any responsibility, to the extent permitted by law and for causes not attributable to it, for any damages deriving from the inaccessibility of the services on the Website or from any damages caused by viruses, damaged files, errors, omissions, service interruptions, content deletions, problems related to the network, providers or telephone and/or telematic connections, unauthorized access, data alterations, and the failure and/or defective functioning of the user's electronic equipment. Nothing in these Terms of Use excludes or limits the Seller's liability in cases where this is not permitted by law, including cases of fraud or gross negligence and the inalienable rights recognized to the consumer by the Consumer Code and applicable consumer protection legislation.

The user is responsible for the safekeeping and proper use of their personal information, including the credentials that allow access to reserved services, as well as any harmful consequences or prejudice that may arise for Boglioli S.p.A. or third parties as a result of incorrect use, loss, or theft of such information, to the extent that such events are attributable to them.

 

 

1. Privacy Policy

 

The user must carefully read the Privacy Policy which also applies if they access bogliolimilano.live and use the related services, but do not purchase any product. The Privacy Policy helps you understand how the Website collects and uses user personal data and for what purposes.

 

 

2. Intellectual Property Rights

 

The contents of the Website, such as, for example, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on www.bogliolimilano.live, including menus, web pages, graphics, colors, schemes, tools, fonts and the design of the Website, diagrams, layouts, methods, processes, functions and software that are part of www.bogliolimilano.live (collectively the "Content"), are protected by copyright and any other intellectual property right of Boglioli S.p.A. and/or other rights holders. Reproduction, in whole or in part, in any form, of www.bogliolimilano.live and/or its Content, without the express written consent of Boglioli S.p.A. and/or other rights holders, is prohibited.

Boglioli S.p.A. and/or the third-party rights holders have the exclusive right to authorize or prohibit at their own discretion any reproduction, publication, distribution, display, modification, creation of derivatives or exploitation in any form, in whole or in part, of the Contents of www.bogliolimilano.live.

 

With regard to the use of www.bogliolimilano.live, the user is only authorized to view the Website and its Contents and to perform all other temporary acts of reproduction, without economic significance, which are considered transient or accessory, an integral and essential part of the viewing of www.bogliolimilano.live and its Contents, and all other navigation operations on the Website that are performed only for a legitimate use of www.bogliolimilano.live and its Contents. The user is not authorized to make any reproduction, on any medium, in whole or in part of www.bogliolimilano.live and its Contents. Any act of reproduction must be, from time to time, authorized by Boglioli S.p.A., or, if necessary, by the authors of the individual works contained on the Website. Such reproduction operations must in any case be carried out for lawful purposes and in compliance with copyright and other intellectual property rights of Boglioli S.p.A. and the authors of the individual works contained on the Website. The authors of individual works published on www.bogliolimilano.live have, at any time, the right to claim authorship of their works and to object to any deformation, mutilation or other modification of the works themselves, including any act damaging the works, which is prejudicial to their honor or reputation. By using the Website, the user undertakes to respect the copyright of the artists who have chosen to publish their works on www.bogliolimilano.live or who have collaborated with www.bogliolimilano.live in the creation of new expressive and artistic forms intended to be published, even if not exclusively on the Website, or, moreover, which are an integral part of it. Furthermore, the user is, in no case, authorized to use, in any way and form, the Contents of the Website and every single work protected by copyright and any other intellectual property right. For example, the user may not alter or otherwise modify the Contents and protected works without the consent of Boglioli S.p.A. and, where necessary, of the individual authors of the works published on www.bogliolimilano.live

 

 

3. Links to other websites

 

The Website contains hypertext links (the "links") to other websites that have no connection with www.bogliolimilano.live. Boglioli S.p.A. does not control or monitor these websites and their content. Therefore, Boglioli S.p.A. cannot be held responsible for the content of these sites and the rules adopted by them, including with regard to privacy and the processing of the user's personal data during their navigation. The user must therefore pay attention when connecting to these websites via the links on www.bogliolimilano.live and must carefully read their terms of use and privacy policies. These General Terms of Use and the Privacy Policy of www.bogliolimilano.live do not apply to websites managed by other parties. The Website provides links to other websites solely to facilitate its users in their search and navigation and to facilitate hypertext linking on the Internet to other websites. The activation of links does not imply any recommendation or report by Boglioli S.p.A. for accessing and navigating these websites, nor any guarantee regarding their content, services or goods provided and sold to Internet users.

 


4. Links to www.bogliolimilano.live

 

Users interested in activating links to the Home page and other publicly accessible web pages of www.bogliolimilano.live should contact Boglioli S.p.A. at the following email address: customercare@bogliolimilano.live. Contact is necessary to request consent for hypertext linking to www.bogliolimilano.live. The activation of links is granted by Boglioli S.p.A. to the applicant free of charge and on a non-exclusive basis. Boglioli S.p.A. has the right to object to the activation of direct links to its Website if the requesting party, who intends to activate the link to www.bogliolimilano.live, has in the past adopted unfair commercial practices or practices not in accordance with industry customs or acts of unfair competition against Boglioli S.p.A., or when Boglioli S.p.A. fears that these behaviors may be adopted in the future, or when the requesting party has in the past or is feared to adopt in the future, actions discrediting Boglioli S.p.A., the Website or its services. In any case, the activation of deep hypertext links (such as deep frames or deep links) to www.bogliolimilano.live or the unauthorized use of meta-tags is prohibited without the consent of Boglioli S.p.A..

 


5. Content Warning

 

In any case, Boglioli S.p.A. does not guarantee that the content of the website is appropriate or lawful in other countries, outside of Italy. However, if such content is deemed unlawful or illegal in some of these countries, the user must avoid accessing the Website and if they choose, in any case, to access it, they will be informed that the use they decide to make of the services provided by www.bogliolimilano.live will be their exclusive and personal responsibility.

 

Boglioli S.p.A. has also adopted every useful precaution to ensure its users that the Contents of the Website are accurate and do not contain incorrect or outdated information, compared to the date of their publication on the website and, as far as possible, also subsequently. However, Boglioli S.p.A. assumes no responsibility towards users regarding the accuracy and completeness of the contents published on the Website, without prejudice to the Seller's responsibility within the imperative limits provided for by law, and unless otherwise provided by law and, in particular, by consumer protection regulations. Furthermore, Boglioli S.p.A. cannot guarantee users that the Website will operate continuously, without interruptions and without errors or malfunctions due to the Internet connection. For any problems encountered in using the Website, the user must contact Customer Service or the following email address: customercare@bogliolimilano.live. A representative will be available to assist the user and help them restore the functionality of their access to the Website, if possible. Likewise, the user is advised to contact their Internet service provider or check that every device for connecting to the Internet and accessing web content is activated correctly, including the Internet browser. Although Boglioli S.p.A. will try to do everything possible to ensure continuous access to its Website, the dynamic nature of the Internet and its contents may not allow www.bogliolimilano.live to operate without suspensions, interruptions or discontinuities due to the need to update the Website. Boglioli S.p.A. has adopted adequate technical and organizational measures to safeguard the security of its services on www.bogliolimilano.live, the integrity of traffic data and electronic communications with respect to unauthorized forms of use or knowledge, as well as to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information, relating to its users, present on www.bogliolimilano.live, or unauthorized access, or access not conforming to legal standards, to the same data and information.

 

6. Our Commercial Policy

 

Boglioli S.p.A. has adopted its own commercial policy; its mission is to sell products through its services and the Website solely to the "final consumer", meaning by this term a natural person who acts, on www.bogliolimilano.live, for purposes unrelated to their commercial, entrepreneurial or professional activity. If the user is not a final consumer, they will not be able to use the Website's services to purchase products. Boglioli S.p.A. will, in the opposite case, have the right not to consider purchase orders from subjects who are not final consumers and any other purchase order that does not comply with the Conditions of Sale and these Terms of Use.

 

Return Policy

1. Refunds

We strive to display product colors as accurately as possible. However, different computer screens may display colors differently, so we cannot guarantee that your screen will perfectly show every color.

All products are certified for high quality and undergo careful checks when shipped.

If you receive an item not in perfect condition, please contact us immediately.

Please send all items to be returned in the same shipment to ensure your return is processed as quickly as possible.

Products must be returned in their original packaging to be adequately protected during transit. Shoe boxes must also be adequately protected as they are considered part of the entire product, and your return will not be accepted if the boxes are damaged.

 

2. Conditions for Product Return

 

To exercise the right of return, all items must be intact and unused, unworn, unwashed, or undamaged. They must also be returned with all original tags still attached and in their original packaging.

The return request must be made within 18 days from the purchase date.

To start the procedure:

  • Access the Returns Center via the dedicated link;
  • Enter your order number and the email address used for the purchase;
  • Follow the instructions until the return label is generated, which must be printed.

Once the package is prepared, deliver it to a collection point of the indicated courier, using the provided prepaid label.
After receiving and verifying the returned products, we will proceed with issuing the refund.

If more than 18 days have passed since the purchase, please contact Customer Service via chat or at the email address: customercare@bogliolimilano.live.

Additional conditions:

  • Products must not show signs of use, wear, or damage;
  • The identification tag must be intact and still attached by means of the single-use seal. We recommend trying on the products without removing it, as returns without this element will not be accepted;
  • Products must be returned in their original packaging;
  • Returns relating to the same order must be shipped all at once. The Seller reserves the right not to accept partial returns sent separately.

 

Last update: June 2026